Privacy Policy

Last Updated: September 9, 2026

Illuminated Life (“we,” “us,” or “our”) operates http://illuminatedlife.coach (the “Website”). This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information. Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users, and others who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy.

1. Information We Collect

We collect limited personal information, specifically:

  • Contact form submissions: Name, email address, and any message content you choose to provide.
  • Email newsletter signup: If you sign up for our newsletter, you’ll be directed to Substack to create or use a Substack account. Substack collects and manages that information directly, under its own privacy policy — we do not receive or store your Substack signup details ourselves.
  • Payment and booking information: If you book and pay for coaching or spiritual guidance sessions, payment is processed by Stripe. We do not store your full payment card details ourselves — Stripe handles and secures that information under its own privacy policy.
  • Session notes: We may keep private notes related to our sessions together. These notes are for our own reference, kept confidential, and are not shared with third parties except as required by law.
  • Basic analytics: Standard web analytics data (such as pages visited and general location), collected automatically through tools like Google Analytics or similar services.

2. How We Use Your Information

We use the information collected to:

●     Respond to inquiries submitted through our contact form

●     Schedule, deliver, and bill for coaching and spiritual guidance Services

●     Maintain private session notes to support our work together

●     Understand general Website usage through analytics, to improve content and performance

We do not sell your personal information.

3. Sharing of Information

We may share information with trusted service providers who help us operate the Website and our Services, such as:

●     Stripe — used to process payments for coaching sessions

●     Mailchimp — used for email communications related to contact form responses or client correspondence

●     Substack — used for newsletter hosting and subscriber management (you interact with Substack directly when you subscribe)

●     Analytics providers (e.g., Google Analytics) — used to understand Website traffic and usage

These providers only receive the information necessary to perform their function and are not permitted to use it for other purposes. If we begin offering products for sale through a third-party selling portal, that portal will have its own privacy policy governing any information collected during a purchase, and we will update this Privacy Policy to reflect that relationship.

We do not share your information with third parties for their own marketing purposes, and we do not share private session notes except as required by law.

4. Testimonials

If you provide a testimonial or story for use on the Website or in marketing materials, we will only publish it with your explicit prior consent.

5. Cookies and Analytics

The Website uses cookies and similar tracking technologies, including Google Analytics, to understand how visitors use the Website. For details on the specific categories of cookies we use and how to manage your preferences, see our Cookie Policy. To opt out of Google Analytics specifically, visit https://tools.google.com/dlpage/gaoptout/.

6. Your Choices

  • You may unsubscribe from newsletter communications at any time via Substack, using the link provided in each email.
  • You may contact us at accounts@illuminatedlife.coach to stop receiving other communications from us, or to request that we delete personal information you’ve submitted directly to us (such as contact form data).

7. Data Retention

We retain contact form submissions and session notes only as long as needed for our work together or to respond to your inquiry, or until you request deletion. Newsletter subscriber data is managed by Substack, and payment data by Stripe, according to their own retention practices.

8. Children’s Privacy

This Website is intended for use by a general audience and does not offer Services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to them and inform them that they cannot use this Website.

9. Direct Marketing

We do not currently use the information we collect for direct marketing purposes beyond responding to your inquiries and providing our Services. If this changes in the future — for example, if we begin sending promotional emails — we will update this Privacy Policy and provide a clear way to opt out.

10. Third-Party Websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control these websites and are not responsible for their content or privacy practices. It is up to you to read and understand their privacy policies. Our inclusion of a hyperlink does not imply endorsement of, or association with, its operator.

11. International Visitors

Illuminated Life is based in the United States, and information we collect is processed and stored in the United States. If you access the Website from outside the United States, including from the European Economic Area or United Kingdom, your information will be transferred to and processed in the United States, which may have different data protection laws than your home country. By using the Website, you consent to this transfer and processing.

12. Changes to This Policy

We may update this Privacy Policy from time to time, including as our Services or tools change. Changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your information, contact us at:

Illuminated Life — Attn: Melissa Allen

accounts@illuminatedlife.coach

720 SE 160th Ave, Ste 103 Box #126, Vancouver, WA 98684, United States